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FAQ
  • How long will my hair last?
    We only offer 100% pure virgin hair that is cut from one donor. We are one of the few companies in the hair market who offers top quality. Our hair can last up to 2-3 years. However, depening on the daily and overall care of the hair determines the longevity of your extensions.
  • Can I dye my hair?
    Since Hair Of Paradise hair is authetic, you will be able to dye and bleach your hair. We recommend using an experienced stylists or professional to acheive your desired look.
  • Should I cut my wefts?
    Cutting the wefts of your hair is not recommended because it can promote shedding. However, in the case your wefts must be cut, seal your wefts appropriately to reduce shedding and maintain integrity and longevity of the hair.
  • Does my billing and shipping address on my order must match?
    In order to maintain a fraud-free enviornment we strongly enforcethat the billing and shipping address on every order matches or we will cancel your order and you will be refunded immediately. Under certain circumstances, we will honor different billing and shipping addresses. It is upon our discretion.
  • Are wigs and frontals pre plucked and or bleached?
    Yes, ALL WIGS, CLOSURES AND FRONTALS come pre-plucked. None of our items are bleached. However, they can be bleached. Your stylist will offer that service to you.
  • How long does shipping take?
    Pre-orders (hair not on hand) are processed within 2-3 business days to ensure there is no fraud activity. After processing, which ever shipping option you chose, will be honored. Hair ON HAND does not have a processing time. Hair ships same day or next day. Houston/Greater Houston Shipping is 2-5 Business Days. Preferred Shipping to all other states is 3-5 business days. Standard Shipping is 6-9 business days. WEEKENDS ARE NOT BUSINESS DAYS FOR PROCESSING AND SHIPPING!
  • How can I pick up my hair if I'm located in Houston, Tx
    Please check our "Hair On Hand" section or text 954-888-8301 for availability of hair we have on hand. We are available to service you from 9AM-6PM weekdays. Sat 10A-5PM. Sun CLOSED UNLESS STATED OTHERWISE. We have a quick response time, usually within the same hour you sent your first text. We are based in North Houston Area. Zipcode: 77067 350 Glenborough Dr Houston, TX 77067 Suite # Will Be Disclosed Upon Arrival Hair delivery also is available. We deliver hair via UBER DIRECT from Zipcode: 77073 Delivery Fees Apply Based On Location. For Local Pick Up/Local Delivery Accepted Payments are Apple Pay, Zelle Or CASH Only.
  • Can I pay online can I pick up in Houston, TX?
    No. ALL ONLINE ORDERS MUST BE SHIPPED. If you are based in Houston, TX and would like to checkout using Klarna, AfterPay, PayPal or Affirm we can ship the wig to you (same day if order placed before 4PM or next day if order placed after 4PM). (The hair usually arrives within 1-3 days after being shipped to Houston/Greater Houston Area) However, you must TEXT 954-888-8301 to ensure we have the hair you desire on hand. We are available to service you from 9AM-6PM weekdays Sat 10A-5PM Sun- CLOSED. We have a quick response time, usually within the same hour you sent your first text.
  • Do you offer CUSTOM COLOR?
    Yes, we accept custom color requests. Please TEXT 954-888-8301 to be serviced. We are available to service you. We have a quick response time, usually within the same hour you sent your first text.
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